Frequently Asked Questions

Everything you need to know about our dark couture and gothic essentials.

What is the quality of the apparel?

All our garments are crafted from premium, high-density fabrics designed for both durability and comfort. We use ethically sourced cottons and high-grade synthetic blends to ensure your aesthetic lasts for years.

How long does shipping take?

Standard shipping typically takes 5-10 business days. For international orders, please allow 14-21 business days for delivery and customs processing.

Can I return an item if it doesn't fit?

Yes, we offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your exchange or refund process.

How should I care for my Blood on the Clocktower garments?

To preserve the integrity of our custom prints and dark dyes, we recommend washing items inside out in cold water and hanging them to dry.

Do you offer international shipping?

We ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.